Terms & Conditions
The validity period is dated from the day when the user purchase the product. The valid purchase invoice is the certificate.
It is the customers who need to send the products back to repair. Manufacturer provides warranty services within the scope of the national regulations.
- Since the date purchasing the product, Customers can return or exchange the product for any problem of quality within 7 days.
- Since the date of purchasing the product, Customers can get exchange for any problem of quality within 30 days.
- Since the date of purchasing the product, factory provides one year’s warranty.
- After-sales guarantee card and invoice are the certifications of enjoying after-sales service.
- No warranty service in the following cases:
- After sales support card is altered or the information is not consistent with the actual product.
- Damaged by self-dismantling or self-modification.
- Damaged deliberately by other human behaviors.
- Not included in the scope of the national regulations.
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Order acceptance: Please note that there may be certain orders that we are unable to accept and must cancel. Elitech reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.